Computer AMC Services
AcuteSoft offers Annual Maintenance Contract (AMC) for different services or product. Computer AMC is a contract in which we take care of your computer and its related parts after its warranty period has been expired.we provide professional support both onsite and remotely, for networks and computers under a service contract, we proactively monitor the network to identify and resolve potential issues by best troubleshooting techniques. We strive to achieve this by focusing individually on each project and build a healthy relationship with our Customers. Our services including sales of assembled and branded computer, Network Cabling, Wi-Fi Installation, Firewall Installation, Data Security Solutions, Computer Hardware Maintenance, Anti-Virus Solutions. Our alliance with Hardware partners enables in providing best economic quotations.
Our Computer AMC Service includes:
- Monitor maintenance
- Virus Protection and Virus Removal Keep your computer free from Spywares/Adware’s,
- Smart Tune Up – Better Performance Large cost savings compared to individual calls,
- Single Window Support to all your PC Repair Needs
- Minimal downtime
- Computer repair
- Support services and many more.
- Add / Remove Computer Hardware
- Printer Maintenance
- Network Troubleshooting Services based on Internet
- Protecting the system hackers
- Free Critical Software Updates,
- Security Fixes, Patches, Service Packs
- Optimized PC/Speed up your computer
- Protecting from hackers, Trojans and viruses with Firewall protection (Client need to purchase Firewall, Firewall integration costs extra)
- On call Support, Tele- Support, Chat Support, email Support,
- Fixed annual rate to allow easy budgeting
- Discounts on new products
- Preventative maintenance – periodic checks on your system before problems occur
Our role to resolve:
Performance Issues: We undergo periodical checking for the hardware under contract and update if any issues persist.
Networking: We provide expertise technicians to configure all kinds of servers & routers, firewalls
installations custom to your requirement and provide alterations in alignment as requested by the customer.
Facility Management: We procure with hardware requested by the customer and change the malfunction parts undergoing warranty and configure for an effective run.
We offer two types of Annual Maintenance Services (Computer AMC services):
Non – Comprehensive Annual Maintenance Contract: Non-comprehensive Computer AMC includes repair & services only with cost of defective to be borne by the customer.
Comprehensive Annual Maintenance Contract: Comprehensive Computer AMC’s includes all parts (Here, you are not charged separately for the labor or for the parts replaced).
You can call round the clock, 7 days a week to request an onsite service call and we will dispatch a friendly service technician to your door within 24 hours. We specialize in providing onsite computer repair services and network support for Large & medium-sized businesses
We provide AMC / MMC (Monthly maintenance contract) services for both Computers and Laptops.
Multi-vendor AMC Service support.
Facility Management Services with expert certified manpower on DESKTOPS, LAPTOPS, PRINTERS & SERVERS SUPPORT, OPERATING SYSTEM SUPPORT & APPLICATION SUPPORT.IT (Computers Hardware Software and Network) is a critical tool for your business. We will look after your IT equipment and network infrastructure while you focus on your business. And you can trust Acutesoft Solutions to do it for you. We can take up Annual Maintenance contract service for all your computers, Laptops Networks and other IT infrastructure. We have Certified Skilled technicians to provide sufficient backup equipment and spares on a nominal cost which enable us to give you commitments that can be honoured.
Our service packages
- 2 hours reporting time after call log on working days Support
- Throughout the Year service
- weekly two times general service and clean-up Instant remote help support online
- Free delivery of all consumables and peripherals purchased from Acutesoft
- Flexible payment options
- 3 hours reporting time after call log
- Monthly two times general service and cleanups
- Instant remote help support online
- Service timings 10am to 6pm on all weekdays.
- Flexible payment options (Quarterly, Half yearly and Annual).
- Faster reporting time
- Regular maintainers
- Experienced and well-trained technicians
- Located at Heart of the city (Hyderabad/Secunderabad)
- Convenient Payment options (Cash/DD/cheque/Transfers)
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